Reps AI (Acquired by KMS Lighthouse)

The leading AI solution for Airlines and B2C insurance CS agents. Reps AI makes it easier for reps to focus on customer satisfaction on digital channels. Our platform uses Machine learning technology to show CS teams how to uplift customer satisfaction by 15% while reducing the wait time by 37% . Launched in 2017, and already analyzing hundreds of thousands of tickets a month. Reps AI, winners of the VivaTech Paris 2017 pitch competition, is a venture-backed startup with over six years experience developing customer service software. Join us in creating exceptional new service moments for customers.