Resolute Advisory Services

Hi, I'm Andrew O'Brien. I founded Resolute Advisory Services to help businesses and investors make acquisitions successful. I work with owners and management teams to achieve their investment thesis by aligning organization, business processes, systems, and management practices. My expertise is in M&A/Post-merger Integration and B2B sales and marketing. I can help you • Make an acquisition successful by o Assisting in due diligence, particularly assessing market landscapes, customer loyalty, and operating processes. o Leading the post-acquisition integration, including designing an integrated organization, new business processes and new management practices. • Improve sales and marketing to increase revenue or reduce costs, for example by o Increasing your sales team's productivity by revamping sales processes, organization and systems. o Reducing marketing and sales expenses with new processes, such as an inside sales team or e-commerce. My experience includes: • For a wholesale distributor: redesigned sales processes, reorganized the sales team, and introduced new systems. Reduced the cost to serve existing customers and increased new customer acquisitions 26%. • For a communications equipment vendor: redesigned the organization, management practices and measurement systems. Increased coverage of existing markets and developed new markets, resulting in 25% increase in market share. • For a communications technology vendor: created an indirect channel "ecosystem" which grew to 50% of the company's revenue. Secured support of established partnerships with distributors worldwide and recruited 200+ value-added resellers. • For an enterprise software company: led the post-merger integration. Developed business processes, new management metrics and organization structure for the combined entity and created implementation plans. You can learn more about me at www.linkedin.com/in/randrewobrien.