Restaurant Academy

Restaurant Management and Customer Service Specialists - World Class Training & Operations Manuals, Templates, Checklists & Spreadsheets. Restaurant Academy offers four complete modules that cover all aspects of restaurant operations. Including: General Manager Management: Restaurateurs are busy people, and “time is money”, our GM module provides industry professionals with practical, current and easy to use management principles to assist them with the performance of their daily operations. The key being, “Performance Improvement” Our industry designed wages journal will help streamline this key management function. Front of House Management: Our FOH module contains a range of management tools that will help you exceed your guest’s expectations and are designed to maximise service performance. Our detailed training and operations manuals come with our comprehensive cash up reconciliation system and operational service checklists that will provide you with the tools to succeed. Back of House Management: The preparation of safe food in a safe environment is paramount is to the success of any food service operation. We cover all aspects of BOH operations from quality control, purchasing to food hygiene including HACCP. Our Inventory Management control systems are designed to assist you in maintaining and improving bottom line profitability. Wait Staff Training Manual: Which is the most critical job in the restaurant? They all are, however your waitstaff are paramount.