According To My Exposure Working in call centre’s for the first time would be different for different people. Some people find it monotonous and stressful while for others, call Centre job are good ways to earn more and enjoy enticing incentives.
My Goals is to create business and employment opportunities for the individuals and communities online across the global in a diversely competitive market.
A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Call Center Representatives use a variety of soft skills and industry and company knowledge to provide the most comprehensive support they can.
• These skills and qualifications can include:
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Troubleshooting skills, either basic or advanced, depending on the role and industry
Computer literacy
Phone skills, including familiarity with complex or multi-line phone systems
In-depth knowledge of a company’s products and/or services
Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
Ability to speak multiple languages, especially those common among callers.
Company Details
- Employees
- 4
- Address
- Rawalpindi , Punjab 46000, Pk
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- HQ
- Rawalpindi , Punjab
Rising Bpo Questions
Rising Bpo's website is https://wa.me/message/2WZTEEI4TEI5N1
Rising Bpo's LinkedIn profile is https://pk.linkedin.com/company/rising-bpo
Rising Bpo has
4 employees.
View email and phone details for 4
employees at Rising Bpo.
Rising Bpo's industry is
Telecommunications
Rising Bpo's top competitors are
Spacelink Bpo,
Strategix Support,
Blessed Bpo,
Bold Bpo,
Connect Rite Bpo,
Goldenstar Bpo Private - Limited,
Firebird Bpo,
Codec Bpo,
The Eminent Bpo,
Youtumate.
Rising Bpo's categories are Telecommunications
