Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a broad range of collaboration experience management solutions including workflow analytics, adoption metrics, call center statistics, call accounting, emergency notification, professional services for API and CRM integration.
The success of most organizations is directly related to their ability to respond to the needs of their customers in a professional and timely manner. The communication ecosystem is the lifeline of every business. A well oiled communication ecosystem is a key ingredient in increasing efficiency, reducing operating costs, enhancing customer satisfaction and exceeding financial objectives. The ability to monitor, measure and manage communication facilities helps prevent breakdowns before it is too late.
The advent of the agile workforce and the adoption collaboration workflow systems has created a need for more dynamic solutions that can be consumed anywhere, anytime. Agile management of the enterprise communication ecosystem is now possible through cloud based solutions that encapsulate communication channels such as voice, video and chat in clusters, spaces or teams.
Managers no longer need to be tied to their desks to act, react and enact solutions based on remotely accessible quantitative information. Mobile applications can retrieve insights from traditional analytics applications, cPaas services, IoT devices, social media, messaging applications and web portals.
It is imperative that every organization implements a communication experience management solution that ensures the health of their communication ecosystem.
Company Details
- Employees
- 24
- Founded
- -
- Address
- 40 King St. W., Suite 300, Oshawa,ontario L1h 1a4,canada
- Phone
- 718 701 0945
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- telecost.com
- Keywords
- call accounting, hotel billing, presence console, mobile tracking, internet usage, switch administration, ACD reporting, Multi-platform/multi-vendor.
- HQ
- Oshawa, Ontario
Resource Software International Ltd. (Rsi) Questions
Resource Software International Ltd. (Rsi)'s helpline number is 718 701 0945
Resource Software International Ltd. (Rsi)'s website is telecost.com
Resource Software International Ltd. (Rsi)'s LinkedIn profile is https://ca.linkedin.com/company/rsiltd
Resource Software International Ltd. (Rsi) has
24 employees.
View email and phone details for 24
employees at Resource Software International Ltd. (Rsi).
Resource Software International Ltd. (Rsi)'s industry is
Telecommunications
Resource Software International Ltd. (Rsi)'s top competitors are
Avotus Corporation,
Digital Dharm (Dd),
Ringcentral,
Telus,
Broca,
Messer Canada,
Spinpro Machining,
Uvu Training,
Rsi,
Decodingtech.zone By Testoper Community.
Resource Software International Ltd. (Rsi)'s categories are Telecommunications
Resource Software International Ltd. (Rsi)'s founding year is 1990
