Scalable Outsourcing

Scalable Outsourcing is a mixed inbound and outbound call-center outsourcing enterprise. We provide premium call-center agents and full business process outsourcing solutions for customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists. Our company infrastructure is highly developed with top quality telecommunication and internet structures, giving our center high redundancy. Our teams are composed of top University graduates and highly experienced call-center agents who have excellent English, communication, and people skills. We believe in creating long term relationships with all our clients, which is why we put great importance in the quality of our services and results. Our call-center has unbeatable quality for price value due to our Canadian built infrastructure and management team, and high standards of employment requirements. We offer services 24/7, 365 days a week, and can scale rapidly. With the minimum wage increasing to 14$ an hour in Ontario, BC, and several U.S. states, companies can reduce their costs by up to 50% by outsourcing their staff with us.