Scott AFB CyberFix

Volunteers from the 375th Communications Group started a program called “Cyberfix,” where Team Scott can receive help with computer problems for free every Wednesday night beginning at 5 p.m. at the Scott AFB library. Cyberfix can help you ensure that your personal information and devices are protected. The program can also be used to assist with computer problems like malware removal and data recovery. All the work is done at the library while the customer waits. Currently the core volunteer team is made up of members from the 375th Communication Support Squadron. Members of the 375th Communication Squadron also volunteer when available. So far the volunteers have worked on over 500 devices including computers, phones, tablets, printers, and other "tech" devices, saving Team Scott an estimated total of over $53,000 over the life of the program. The team is not always able to fix the problem but can possibly assist with a way forward. For example, instead of being able to fix a computer that no longer turns on, they might be able to help retrieve photos and documents. Cyberfix volunteers cannot work on military or government systems through this program. Members must go to their unit client systems technician in order to get them repaired.