Service Obsessions

Service Obsessions provides the only CX Coaching Certified professional in Canada. Licensed by The Dijulius Group (TDG); the world leaders on customer experience, world-class culture, and authors of the service industries authoritative books "What's the Secret?" and "the Customer Service Revolution" The methodology of The Dijulius Group has elevated iconic service brands like Ritz Carlton, Starbucks, Lexus, and countless others around the globe through World Class Customer and Employee experiences. SO Coach brings your Organization decades of leadership in customer service experience and the tools to teach the elusive service aptitude in your organization. As a Coach, we carry the flag for your organization's service mentality and together march towards a service-minded Culture establishing employee retention and easier recruiting of new service-minded key partners. We coach your organization's leaders towards building customer service champions and raising your business's Customer Service Experience to the next level on day one. A new height that's difficult for competitors to replicate, creating a loyal brand following and a massive competitive advantage; Making price irrelevant. We offer Coaching programs for focused and driven Entrepreneurs and Canadian businesses of all sizes across the Country. Working with the ones who strive to dominate their markets in both the Customer and the Employee experiences.