Delivering great customer service is a science in itself. We’ll help you access meaningful insight into your clients and your people to improve the service you deliver. Get the equation right and you’ll create the perfect chemistry for your business.
Creating a great customer experience that is memorable for all the right reasons is a tricky thing to achieve. With so many factors at play – past experience, present mood, friendly staff, quality of product, atmosphere, environment, online reputation – it’s hard to see the wood for the trees and know where to focus your efforts.
When we started out, our aim was to help our clients see that there is a science to customer service. You can change the variables that balance the equation, as long as you have the right insight and expertise to help you. And we continue to help clients today to achieve real chemistry with their customers to help increase their brand advocacy.
Our methodology will help you to know what questions to ask to get answers that you can action. We can map out your customers’ experiences as they journey through your business, helping you see your brand through their eyes. We’ll help you better utilise your online reputation to your advantage. And we’ll help you bring your people with you to engage them in your business as your ultimate brand ambassadors.
Just get in touch with our friendly team of service scientists to find out more.
Company Details
- Employees
- 5
- Founded
- -
- Address
- New Broad Street House, New Broad Street,united Kingdom
- Phone
- 44-20 7060 0722
- en****@****sci.com
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- servsci.com
- Keywords
- Customer Experience, Employee Engagement, Online Reputation Management, Journey Mapping, Mystery Guest Programmes, Customer Survey Tools.
- HQ
- London, Greater London
Service Science Questions
Service Science's helpline number is 44-20 7060 0722
Service Science's website is servsci.com
Service Science's LinkedIn profile is https://uk.linkedin.com/company/servicescience
Service Science has
5 employees.
View email and phone details for 5
employees at Service Science.
Service Science's industry is
Market Research
Service Science's top competitors are
Map This,
Dowell Research Pty Ltd, Australia,
Maven Data,
Empiric,
Kpi Mystery Shopping,
Commonsdata,
Perret Associates,
Yolo Communications Limited,
Mingle Connections Ltd,
Connective Consulting Chicago.
Service Science's support email address is enquiries@servsci.com
Service Science's categories are Market Research
Service Science's founding year is 2010
