Job brief:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to up sell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements and skills:
Previous experience in a customer support role
Track record of over-achieving quota
Strong oral and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Able to generate Leads and Meeting Sales Goals
Qualifications:
• Must be good in English.
• Minimum Matriculation
• Should be Target-oriented, Hardworking, and Punctual.
• Computer Literate
Company Details
- Employees
- 7
- Address
- Block A Smchs, Shahra E Faisal., Karachi,sindh 75400,pakistan
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Keywords
- Karachi.
- HQ
- Karachi, Sindh
Seven86 Communications Questions
Seven86 Communications's LinkedIn profile is https://pk.linkedin.com/company/seven86-communications
Seven86 Communications has
7 employees.
View email and phone details for 7
employees at Seven86 Communications.
Seven86 Communications's industry is
Consumer Services
Seven86 Communications's top competitors are
Heytech,
Global Consultant Pvt Ltd.,
1az0 Marketing Pvt Ltd,
Buzzline,
Linkitsoft,
Prime Services.tech,
Graytech,
Graytech,
Bodystation Pakistan,
Graytec.
Seven86 Communications's categories are Consumer Services
