Sholar Brown Performance Solutions

Sholar Brown Performance Solutions is your partner with more than 20 years of operational experience and a proven track record of quickly delivering value across industries and verticals. We solve complex operational problems. We focus on solutions through our strong strategic and analytical expertise, complex problem-solving skills, and our ability to translate ambiguous and difficult information into an understandable and meaningful dialog and useful metrics. Clients seek out our practical approach to problem-solving. Unlike larger firms, we can quickly assess an organization’s needs and adapt our strategy to driving value at a manageable pace. Our goals are simple: We help clients improve their operational performance; navigate and thrive through organizational change; engage and develop internal teams and capability; improve customer experience; reduce unnecessary complexity and drive clarity through metrics and alignment of work to strategy. SERVICE OFFERINGS • Interim Operational Excellence Leadership Support, Direct Project Work, Program Management • Business Process Outsourcing, Merger/Acquisition Process Integration, and Standardization • Operational Excellence Training and Mentoring • Facilitated Sessions: Kaizen, Hoshin Planning (Hoshin Kanri), PDCA and GE Workout • DMAIC, PDCA or DMADV Project Execution • Process Assessment, Project Identification, Project Selection, Project Prioritization and Strategy to Execution Road Maps • Dashboard, Key Performance Indicators (KPI) and Balanced Score Card Development Industries: Healthcare, Insurance, Financial Services, Big Box Retail, Oil, and Gas, Government Agencies Verticals: Revenue Cycle Operations, Clinical/Hospital Operations, Transaction/Service Operations, Retail Operations, Call Center Operations, Business Process Outsourcing, Human Resources (HR), Information Technology (IT), Supply Chain, Back Office, and Vendor Management