ShoutOUT Labs

ShoutOUT Labs is a leading customer experience SaaS (Software-as-a-Service) solution provider in Sri Lanka. Our global & local clientele includes Dilmah (Sri Lanka), Massy Group (Caribbean Islands), LOLC (Cambodia), the F1 Group (Nepal), Ooredoo (Algeria) and, Hero Experience (UAE). Our Products: ShoutOUT Loyalty The loyalty customer data platform was developed to help you reward loyal customers using reward points and tiers as well as provide data and analytics to drive marketing decisions. ShoutOUT AI Chatbot Designed to facilitate the customer journey, our AI-powered chatbot utilises cutting-edge technologies to handle multiple conversations from a single location with the added capability of context recognition through NLU and NLP. ShoutOUT Engage Simplify communication with your customers and create marketing strategies with ShoutOUT's content management platform that produces results with the effective use of customizable SMS and Email that drives sales and offers the best personalized targeted communication. Highlights & Awards We’re proud to say that we’ve been recognized and appreciated for our triumphs throughout the years. ShoutOUT is listed under the Gartner Peer Insight ratings with 4.9/5.0. “The Insight Partners” have listed ShoutOUT Labs as the top 10 customer communication management platforms. ShoutOUT Loyalty manages the largest loyalty program in the Caribbean Islands for Massy Group, a billion-dollar historic Caribbean conglomerate. ShoutOUT.AI was awarded the NBQSA award in the business solution category in 2020. Visit our website to learn more about us and our approach – shoutoutlabs.io Book a demo today for an interactive session – https://calendly.com/max-shoutoutai/discovery