Sindibad Group

Sindibad Group is a leading customer experience research, development and consulting firm. Socially committed and eager to solve region’s most pressing development challenges, we are taking it upon ourselves to turn technology into a catalyst to reach service excellence and push Innovation and competitiveness in the region. We help our partners lead their transformational journeys to achieve customer-centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners, combining customer experience thought leadership with a deep understanding of customer’s insights and problems and capitalizing on our lean thinking, digital transformation, service design, data analytics and business process management expertise. Based on our Belief, that Improving Customer Experience will drive better business results, we partner with enterprises, service providers, research centers, universities, and any change agent to design, build and deliver added value solutions to solve meaningful problems.