Sinter

Sinter Platform automates aftersales management for connected devices, initially focusing on the Automotive. Sinter is an infrastructure-level central hub for data, processes, and policies, benefiting stakeholders in aftersales: such as OEMs, service providers, suppliers, insurance companies, and customers Sinter automates decision-making for: I. Operational activities - Health monitoring, auto-diagnostics, repair generation & management, maintenance & inspection protocols - Transacting, such as parts stock accounting & interacting with external ERP systems - Corporate & individual onboarding, training & skill certification, task assignment & resource allocation II. Business tasks - Managing stakeholder relations within a marketplace - Quality, recall, warranty management - OEM standards & product policy implementation III. Analytics - Traceability - Reporting - Statistical analysis Approach: - Digital life of a connected device should reflect its physical existence, utilizing the intelligence and circumspection of the device's software twin for actionable insights - Maximize visibility on vehicle health by gathering data at every touchpoint and actively leveraging it to lower expenses & make smarter business decisions - Eliminate ambiguity in decision-making & execution via automation - Provide OEM-controlled real-time data-sharing protocols for all stakeholders to operate, collaborate, and transact using accurate data - Create an intuitive ecosystem for all participants to eliminate known deficits, such as monopolies, ultimately improving service pricing, quality, and customer experience Key Enablers: > Asset Digital Twin > Telematics Rule Engine > Generative Procedure Builder > Aftersales Designer > End-to-end Aftersales Operations > Analytics > Content Management > Ecosystem > IT Architecture Our system design is not limited to Automotive. We are poised to positively impact any aftersales for geographically distributed and connected devices.