Sitrus Solutions

Sitrus Solutions is on a mission to provide top-tier support to manufacturers in their prelitigation and litigation processes. Partnering with local California law firms, we aim to ensure clients exceed their obligations under the Song-Beverly Act and AB1755. Sitrus Solutions was founded by Heather Gurocak, an experienced professional with more than 18 years in the automotive industry, 8 years as a Manufacturer's Person Most Qualified "PMQ". The Lemon Law is a complex and challenging set of consumer protection regulations that can be difficult to navigate. With the growing volume of consumer complaints and warranty claims, manufacturers must adopt more efficient processes to ensure compliance with lemon laws and maintain customer satisfaction. The Sitrus Solution: Dedicated workforce required to have automotive industry experience, particularly with technical and warranty knowledge. Trained and managed by former manufacturer representative. Oversight by California defense attorneys for risk assessment. Thorough, good-faith evaluations for client action. Frees up manufacturer representatives to focus on litigation matters.