SJ CX Solutions

Spencer Joseph Ltd is international recruitment business that specialises specifically and exclusively in the Contact Centre and BPO/Outsourcing industry. Whether your business is in financial services, utlities, media or outsourcing we can provide Talent Management Recruitment Solutions for you. Including: Volume Front Line Operations (Inbound and Outbound Sales, Collections, Claims Management, Customer Support & Account Management). Leadership and Executive Team (EVP's, EXP's, C-Class Board Members & Non-Exec positions, Team Managers, Departmental/ Head of Managers, 2nd and 3rd Line Management). Back-Office Support Functions (Resource & Planning, RTA, MI & Reporting, Technical Support 1st and 2nd Line). Regulatory Conformance (Compliance and Reporting, Quality Assurance and Regulatory reporting). Employee Welfare Departments (HR, Training and Recruitment, Finance). Sales (Business Development Directors, Bid Managers, Contract Specialists, Project & Implementation Managers). Do drop me a call +447432847856, email jl@spencerjoseph.co.uk or message Joe Lightfoot, for all our costs, case studies and accolades.