SmartBot360™ is a UCR spin-off company. SmartBot360™ is a platform to create, manage and share AI chatbots. The platform empowers customer agents to increase the number of reached customers, by offloading routine interactions to the AI-powered chatbots. Chatbots and humans work together through easy to define triaging handover protocols. The intuitive Web-based SmartBot360™ Management Dashboard™ is the control panel of the platform, which allows monitoring and analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with the customers.
The platform has easily measured ROI based on man hours saved for customer service (e.g., for FAQ bots) or customer relations management (e.g., engagement, retention). The chatbots are HIPAA-compliant and can be deployed on Facebook Messenger, SMS, Web pages, or other media.
There are many platforms to help you build and deploy chatbots, but they are not secure for exchanging sensitive data, nor do they offer intuitive tools to monitor the chats in real time or handover to a human when needed.
Company Details
- Employees
- 1
- Founded
- -
- Address
- 3499 10th Street, Riverside,california 92501,united States
- Phone
- 949-229-2045
- cu****@****360.com
- Industry
- Technology, Information And Internet
- Website
- smartbot360.com
- Keywords
- Chatbots, Customer Relations, Customer Service, Messaging Services, HIPAA Messaging, AI, Healthcare.
- HQ
- Riverside, California
Smartbot360 Questions
Smartbot360's helpline number is 949-229-2045
Smartbot360's website is smartbot360.com
Smartbot360's LinkedIn profile is https://www.linkedin.com/company/smartbot360
Smartbot360 has
1 employees.
View email and phone details for 1
employees at Smartbot360.
Smartbot360's industry is
Technology, Information and Internet
Smartbot360's top competitors are
Georgia Tech Omscs,
Humans In Space Inc.,
Lapis News,
Klaunch,
Evara Vr,
The Solís Group,
Thompson Policy Institute On Disability,
Dew Mighty,
The Product Club At Ucr,
Minesfund.
Smartbot360's support email address is customerservice@smartbot360.com
Smartbot360's categories are Technology, Information and Internet
Smartbot360's founding year is 2016
