Smiddle is a leading software development company specializing in multiple areas: enhancing the functionality of Cisco contact centers and IP telephony, and developing the platform to elevate cybersecurity levels and automate routine tasks for cybersecurity professionals.
We empower our clients to elevate customer service and boost contact center efficiency. As a proud member of the Cisco Select Developer program, Smiddle actively collaborates with Cisco to deliver top-tier solutions.
Our contact center software addresses various critical needs, including:
Recording and storing customer conversations
Service quality control
Handling customer messages via popular messengers
Organizing large-scale outbound campaigns
Creating customer interaction scenarios for agents
Integrating CRM systems with Cisco Finesse
And much more
In addition, our security administration platform, Smiddle Security, allows you to improve cybersecurity and take it to a new, higher-quality level.
Company Details
- Employees
- 35
- Founded
- -
- Address
- 16-B Stepan Bandera Avenue, 4th Floor,estonia
- Industry
- Information Technology & Services
- Website
- http://smiddle.com/
- Keywords
- Программное обеспечение для контакт-центров, Contact Center, Cisco DevNet, Cisco UCCX, Cisco UCCE, Recording, Siebel Connector, Cisco Finesse Gadget, CAD to Finesse, Contact Center Software, Chat Bot, Omnichannel Contact Center, Webex, Messenger Connector, Customer Experience, Self Service, Contact Center Analytics, Agent Script, Messaging App for Customer Experience, Quality of Service, cybersecurity, Voice ID.
- HQ
- Kyiv, Ukraine
Smiddle, Llc Questions
Smiddle, Llc's website is http://smiddle.com/
Smiddle, Llc's LinkedIn profile is https://ee.linkedin.com/company/smiddle
Smiddle, Llc has
35 employees.
View email and phone details for 35
employees at Smiddle, Llc.
Smiddle, Llc's industry is
Information Technology & Services
Smiddle, Llc's top competitors are
Haly Software,
Ieltsing,
Biosol Ukraine, Llc,
Primeflow Solutions,
Advesting.io,
Substantio Gmbh,
Kara Content,
Plombir.beauty,
Mucenius,
Mga Consulting Inc.
Smiddle, Llc's categories are Information Technology & Services
Smiddle, Llc's founding year is 2015
