Social Services Regulator

The Social Services Regulator is an independent statutory authority established under the Social Services Regulation Act 2021 (Vic) (SSR Act). The Act establishes a new framework for social services regulation in Victoria. It began on 1 July 2024. The initiatives in the SSR Act will: - support the safe delivery of social services - ensure social service providers understand their role in protecting the rights of social service users - define roles and responsibilities of social service providers - give the new regulator monitoring and enforcement powers, so it can respond to risks of harm - improve information sharing between regulators so they can identify and respond to any risks of harm to service users. The new system will mean Victorian social service providers will have: - streamlined registration and reporting requirements - a common set of social service standards - a single independent regulator. The Social Services Regulator replaces the current Human Services Regulator. The new system will be more efficient and create a safer environment for all Victorians.