Welcome to Softphone, a leading contact center solutions developer and system integrator specializing in the Genesys ecosystem. With multiple accolades as the "EMEA Genesys AppFoundry partner of the year," we are proud to be at the forefront of innovation in this industry.
Our mission is simple: enable a tailored and seamless Agent Experience via powerful integrations, automations and innovative capabilities. Operating under the Smart Connectors brand, our components integrate Genesys with all the main CRMs, revolutionizing contact centers' operations.
But our expertise continues beyond there. Softphone is also your trusted partner for application development, implementation support, monitoring, business intelligence, customer service analytics, and comprehensive training. We are committed to providing end-to-end solutions that empower your contact center to thrive in today's fast-paced digital landscape.
Founded in 2004, Softphone has grown into a dynamic team of 30 dedicated professionals. With offices in Milan and Staines, we cater to a diverse clientele spanning six continents. Our impressive installation base of about 500 satisfied customers with over 100,000 active users is a testament to our unwavering commitment to excellence.
Join us at Softphone and embark on a transformative journey for your contact center. Contact us today, and let us equip you with the tools and expertise to elevate your performance, exceed customer expectations, and drive unparalleled success.
Company Details
- Employees
- 30
- Founded
- -
- Address
- Via Piero Della Francesca, 81, Milano,mi 20154,italy
- Phone
- +39.02.87165041
- in****@****hone.it
- Industry
- Information Technology & Services
- Website
- softphone.it
- Keywords
- System Integration, Genesys solutions, Software factory, Contact Center experts, Genesys GVP, Genesys WFM, Genesys Advisor, IWD, Siebel, Audiocodes, WDE, WWE, Workspace, Salesforce, ServiceNow, Oracle Service Cloud, SugarCRM, SAP, Microsoft USD, SIP server, Genesys PSDK, Genesys, Genesys Cloud, Engage Cloud, Microsoft Dynamics 365, Dynamics 365, Genesys Workspace, Connectors, External Routing, Zoho, Zoho CRM, Zendesk, SAP C4C, SAP C/4HANA, C/4HANA, Power Virtual Agents, CIF, Workflow Designer, SAP S/4HANA, S/4HANA, Oracle, Sugar, USD, SAP CRM, Oracle Fusion, Siebel CRM, Siebel, Kustomer, Zoho, Zoho CRM, HubSpot, Pega, PegaSystems, Freshdesk, Universal CRM Connector.
- HQ
- Milano, MI
Softphone Srl Questions
Softphone Srl's helpline number is +39.02.87165041
Softphone Srl's website is softphone.it
Softphone Srl's LinkedIn profile is https://it.linkedin.com/company/softphone-s-r-l
Softphone Srl has
30 employees.
View email and phone details for 30
employees at Softphone Srl.
Softphone Srl's industry is
Information Technology & Services
Softphone Srl's top competitors are
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Softphone,
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Softphone Srl's support email address is info@softphone.it
Softphone Srl's categories are Information Technology & Services
Softphone Srl's founding year is 2004
