We’re service communication experts – using a mix of science, creativity and service know-how to improve how you talk with your customers through all channels and media — from webchat, social media and online answers for FAQs to SMS, letters and the phone.
We put ourselves in your customers’ shoes, audit your current communications and compare you with your competitors. We find out what’s working and what’s not — then we suggest what needs to change and recommend how to do it.
DIGITAL
Webchat / Online FAQs / Social Media / Email / SMS / Chatbots / App / Video / Podcasts
PRINT
Letters / Bills / Direct Mail / Guides
ADVISOR
Scripts & templates / Knowledge management / Spoken tone of voice
PHONE
Callflow design / Scripting / Queue / Music / Voice
Company Details
- Founded
- -
- Address
- Heathfield Terrace, London,england,united Kingdom
- in****@****-ny.com
- Industry
- Advertising Services
- NAICS
-
Marketing Consulting Services
- Website
- soh.co.uk
- Keywords
- Customer experience, Communication, IVR, Recording studio, Voice artists, Contact Centres, On hold, Online communications, Copywriters, Tone of voice, Social Media, Customer satisfaction, Written communications, Knowledge management.
- HQ
- London, England
Soh Questions
Soh's website is soh.co.uk
Soh's LinkedIn profile is https://uk.linkedin.com/company/soh
Soh's industry is
Advertising Services
Soh's support email address is info@soh-ny.com
Soh's categories are Advertising Services
Soh's founding year is 1994
