Oxilio est un chef de file incontournable en gestion de l'expérience client et en gestion des interactions, pour des fins d'analyse et/ou de conformité.
Gestion de l'expérience client (centre de contact):
Votre centre de contact en mode infonuagique incluant les fonctionnalités suivantes :
- Gestion omnicanal;
- Analytique ;
- Optimisation des effectifs (WFO) ;
- Automatisation et Intelligence artificielle ;
Gestion des interactions :
(Enregistrement des appels, des cellulaires, des écrans, évaluation et sondage, analytique, gestion des effectifs (WFM)…
- Optimisation des effectifs (WFO) pour les centres de contacts ;
- Gestion des évènements et des interactions pour la sécurité publique ;
- Gestion et contrôle de la fraude en milieu financier ;
Avec plus d'une douzaine de partenaires, Oxilio vous offre une suite complète et adaptée aux besoins de chaque type d'entreprise.
Nos solutions infonuagiques ou logiciels sont fiables, simples et évolutives. Nous fournissons des solutions de haut niveau adaptées à notre clientèle d'un océan à l'autre.
Oxilio is a leader in customer experience management and interaction management for analytics and / or compliance.
Customer Experience Management (Contact Center):
Cloud-based contact center with the following features:
- Omnichannel management
- Analytics
- Workforce optimization (WFO)
- Automation and Artificial Intelligence
Interaction Management:
(communication recording, mobile recording, screens capturing, evaluation and survey, analytics, workforce management (WFM) ...
- Workforce Optimization (WFO) for Contact Centers
- Events and interactions management for public safety
- Management and control of fraud in the financial sector
With more than a dozen partners, Oxilio offers you a complete suite fully adapted to the needs of each type of companies.
Our cloud or software solutions are reliable, simple and scalable. We provide high quality solutions adapted to the needs of our clients
Company Details
- Employees
- 8
- Founded
- -
- Address
- 1275 Avenue Des Canadiens-De-Montréal, Montreal,quebec H3b 0g4,canada
- Phone
- 514 871-4721
- in****@****lio.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- oxilio.com
- Keywords
- Communication recording, Gamification, Mobile & SMS Recording, Video Recording, Speech Analytics, Workforce Management, Agent Evaluation, Screen Capturing, Capture & Analysis for Public Safety, Security, Finance & Contact Centers, Cloud Contact Center, Cloud Call Recording, Cloud Mobile Recording.
- HQ
- Montreal, Quebec
Oxilio Inc. Questions
Oxilio Inc.'s helpline number is 514 871-4721
Oxilio Inc.'s website is oxilio.com
Oxilio Inc.'s LinkedIn profile is https://ca.linkedin.com/company/solutions-oxilio
Oxilio Inc. has
8 employees.
View email and phone details for 8
employees at Oxilio Inc..
Oxilio Inc.'s industry is
IT Services and IT Consulting
Oxilio Inc.'s support email address is info@oxilio.com
Oxilio Inc.'s categories are IT Services and IT Consulting
Oxilio Inc.'s founding year is 2004
