Dear valued friend,
Provide helpdesk support and resolve problems to the end user’s satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on
priority
Modify configurations, utilities, software default settings, etc. for the local workstation
Utilize and maintain the helpdesk tracking software
Document internal procedures
Assist with onboarding of new users
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Report issues to the Service Desk for escalation
Manage PC setup and deployment for new employees using standard hardware, images and
software
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as required
Company Details
- Founded
- -
- Address
- 5524 Hempstead Way Suite 300, Springfield,virginia 22151,united States
- Industry
- Computer Networking Products
- NAICS
-
Software Publishers
- Website
- voicearray.com
- HQ
- Springfield, Virginia
Voicearray Communications Inc. Questions
Voicearray Communications Inc.'s website is voicearray.com
Voicearray Communications Inc.'s LinkedIn profile is https://www.linkedin.com/company/somix-solutions-inc-
Voicearray Communications Inc.'s industry is
Computer Networking Products
Voicearray Communications Inc.'s top competitors are
Blue Oak Technology Solutions,
Wolfee Technologies,
Leaf Magazine Ca,
U.s. Department Of Homeland Security,
Blue Green Energy, Inc.,
Phantom Entertainment,
Mosedale Integrated Solutions,
Pacific Medical Transcription,
Zz Computer.
Voicearray Communications Inc.'s categories are Computer Networking Products
Voicearray Communications Inc.'s founding year is 2012
