SOP - Standard Operating Procedure

Standard operating procedures (SOPs) are the documented processes that a company has in place to ensure services and/or products are delivered consistently every time. When a company is growing, it is often highly dependent on the owner for all major decisions. "A Standard Operating Procedure is a document which describes the regularly recurring operations relevant to the quality of the investigation. The purpose of a SOP is to carry out the operations correctly and always in the same manner. A SOP should be available at the place where the work is done". Why is SOP needed? Reduction of errors – A written procedure details a set of instructions for performing a task. ... As improvements are made to processes, the operating procedures are updated, and each update requires new training. Updating SOPs when necessary provides a method to communicate the process changes to employees.