SOS Crisis Communications

We guide executives, administrators, public servants, and community leaders in crafting decisive, accurate, and prompt statements, press advisories, media talking points, speeches, website content, social media messaging, emails, and more. We thrive in crises and respond with calm, logic, directness, clarity, and confidence. We ask good questions. We raise important red flags. We don’t just make you look and sound good, we help you better serve the people you value with communication that is accessible and respectful. Our crisis communicators help you: prepare for and respond to crises with expertise, insight, creativity, and compassion. keep a cool head through stressful moments and long hours. know how, when, and what to say to internal, external, and media stakeholders. remember who to notify and in what order. avoid missing crucial details. balance transparency with discretion and confidentiality. keep people informed without causing unnecessary anxiety. use language and strategies that are inclusive of various abilities, cultures, religions, languages, and identities. Our team understands the importance of public perception, but we also look critically at your messaging from our lens as human beings – parents, neighbors, friends, voters, speakers of different languages, workers, and volunteers.