Sparks Solutions

LEADING PROVIDER OF COMPUTER HARDWARE AND SOFTWARE TO DIFFERENT COMPANIES AND PRIVATE CUSTOMERS. IN EXCELLENT TRADE RELATIONSHIPS WITH ALL IMPORT COMPANIES OF COMPUTER HARDWARE AND SOFTWARE IN BULGARIA. SERVICE INCLUDES: • BUILD, DEPLOY AND MAINTAIN HARDWARE AND SOFTWARE; • EXECUTE THE IMAC (INSTALLS, MOVES, ADDS AND CHANGES) PROCESS FOR COMPUTERS; • PROVIDE INFORMATION FOR ASSET TRACKING DURING COMPUTER LIFE CYCLE (ORDER-DEPLOY-RETIRE). IT LOCAL SUPPORT, HELP DESK USER SUPPORT, INCIDENT MONITORING AND PROBLEM RESOLVING RELATED TO USE OF WEBEX, MS TEAMS AUDIO/VIDEO APPL. AND PROFESSIONAL CISCO TELEPRESENCE TV CONFERENCING SYSTEMS; JABBER; PROJECTORS; NETWORK PRINTER/SCANNER; PROVIDED FOR LOCAL SECURITY GROUPS AND NETWORK FOLDER/DEPARTMENT USER’S PERMISSION. MOBILE DEVICES (IPAD/IPHONE/SAMSUNG) BUSINESS SETTING AND SUPPORT MANAGEMENT OF IT ASSETS (ANNUAL REPLACING OF IT EQUIPMENT; IT ASSETS MONITORING RELATED TO EWASTE, SPARE PARTS; REGISTER AND TRACK OF ALL ASSETS IN MDSL APPL).