Our mission at Speakalytics is to understand what is most important to customers by analyzing the language they use. With an artificial intelligent engine we transform contact centers by enabling them to craft the world's best remote experiences. 88% of contact centers believe customer experiences are their primary drivers of growth and change. But unfortunately there are no cost-effective ways of listening to every customer's call and objectively identifying what's most important to them. Our conversational insights go beyond the standard of offering visibility into calls of transcriptions and stages. And we share KPIs that lead to satisfied customers, reliable assessments of quality control, and insights that increase operational productivity. Speakalytics was founded in a Georgia Tech startup incubator for students called CREATE-X. Since graduating, we are an Accelerate company at ATDC, a renowned incubator in Atlanta, GA, have graduated the Queen City FinTech Accelerator in Charlotte, NC, and recently joined an joint venture sponsored by Village Capital and UBS.
Company Details
- Employees
- 1
- Founded
- 2015
- Address
- 1372 Peachtree Rd. Nw, Atlanta,ga 30308,united States
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- https://www.speakalytics.com
- Keywords
- Speech Analytics, Analytics, Big Data, Sales Enablement, inside sales, prescriptive analytics, emotional intelligence, Sales Improvements, Coaching Intelligence, Business Intelligence, Call Intelligence, B2B, B2P, B2C, FinTech, Consulting, Telecommunications, customer journey, Revenue generation, Train at Scale.
- HQ
- Atlanta, GA
Speakalytics Questions
Speakalytics's website is https://www.speakalytics.com
Speakalytics's LinkedIn profile is https://www.linkedin.com/company/speakalytics
Speakalytics has
1 employees.
View email and phone details for 1
employees at Speakalytics.
Speakalytics's industry is
Software Development
Speakalytics's top competitors are
Makespace,
Gch Technologies,
Icore Networks (Now Vonage),
Lotspeich Co. Of Fl, Inc.,
Orbitalx,
Brava,
Element Critical,
Iqor,
Ripple Operations,
Arborone.
Speakalytics's categories are Software Development
Speakalytics's founding year is 2015
