SPLUTTER

SPLUTTER is a highly adaptable social media simulation training tool. Run and manage as many exercises as you need – for your team or your clients. Splutter offers the functionality of social media sites like Facebook and Twitter, enabling your team or clients to re-create a simulated world of social media engagement during scenario-driven exercises, but crucially, in a password protected, secure environment. The system is highly flexible and can run with a handful of participants, or it can be scaled up to work with dozens of players, incorporating additional radio and TV media elements. Post, react, hashtag and respond to any simulated incident. Participants can upload photos and observe realistic ‘spikes’ in social media crisis activity. There is also the option to operate accounts for ‘mock’ disgruntled members of the public, who may be written into scenarios – especially useful for customer service teams.