Since 1998, Spot Check Services has been providing businesses with the tools they need to improve customer satisfaction. In addition to traditional mystery shopping, our full-service company offers a range of customer experience solutions including: online surveys, phone shops, website evaluations, self-directed management reporting, product placement and promotion compliance, employee surveys, and other related services. Our team of experienced professionals work with clients from a wide range of industries to design a customized program that will improve customer service and increase profitability.
Time and again we have seen businesses pouring all available funds into advertising, marketing, and promotions, all in an effort to drive traffic through the front door. They do so while ignoring what those customers are actually encountering once through the door – product quality issues, unfriendly or disengaged staff, or employees who are untrained or under-qualified and lack the knowledge and skills to perform their job properly. These new customers leave, never to return again. Even worse, they use the limitless number of social media platforms available to tell everyone about the horrible experience they had. The company then pours more money into finding more customers and the vicious cycle continues. The only way to stop the cycle of customer service issues driving away the customers is to address the issues. A MYSTERY SHOPPING program can help do just that.
Contact:
Darcy Heisler
Director of Business Development
dheisler@spotcheckservices.com
Cell: 604-839-8852
Company Details
- Employees
- 4
- Founded
- -
- Address
- 1540 Albert Street, Regina,sk - Saskatchewan S4p 2s4,canada
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- spotcheckservices.com
- HQ
- Regina, SK - Saskatchewan
- Competitors
- Linea Solutions.
Spot Check Services Questions
Spot Check Services's website is spotcheckservices.com
Spot Check Services's LinkedIn profile is https://ca.linkedin.com/company/spot-check-services
Spot Check Services has
4 employees.
View email and phone details for 4
employees at Spot Check Services.
Spot Check Services's industry is
Business Consulting and Services
Spot Check Services's top competitors are
Linea Solutions.
Spot Check Services's categories are Business Consulting and Services
Spot Check Services's founding year is 1998
