Springboard is the first CX agency designed to empower stay-at-home moms, enabling them to raise their families while contributing their expertise to leading brands. We are a curation agency, not just a service provider. We carefully match CPG brands with seasoned CPG and CX experts who have direct experience in the industry. For example, skincare brands are paired with former medical estheticians, ensuring that every customer interaction is guided by authentic, professional knowledge. Our model is a first-of-its-kind hybrid between staffing and a BPO. We offer the flexibility and personalization of staffing with the efficiency and scalability of a BPO, giving brands the best of both worlds. By integrating AI and automation, we enhance efficiency, streamline workflows, and optimize customer interactions—ensuring the best CX experience possible. Springboard is reimagining what CX can be—building expert teams, creating meaningful connections, and supporting talented moms who are redefining what it means to work from home.
Company Details
- Employees
- 8
- Founded
- -
- Address
- Buffalo, New York, Us
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- http://www.springboardhq.com
- Keywords
- Customer Service, Email Support, Live Chat Support, Social Media Support, BPO, Virtual Assistant, Data Entry, Social Media, Consulting.
- HQ
- Buffalo, New York
Springboard Cx Questions
Springboard Cx's website is http://www.springboardhq.com
Springboard Cx's LinkedIn profile is https://www.linkedin.com/company/springboardcx
Springboard Cx has
8 employees.
View email and phone details for 8
employees at Springboard Cx.
Springboard Cx's industry is
Consumer Services
Springboard Cx's top competitors are
Frida,
Discaged,
Fractional Cfo For Startups,
Jordan Buckner (Foodbevy),
Inevitable Agency,
Courtside,
Gorgias,
Dymotek,
Bobbie,
Audien Hearing.
Springboard Cx's categories are Consumer Services
Springboard Cx's founding year is 2020
