SPS DGTL helps enterprise organizations deliver premier digital customer experience by building and scaling digital customer service, social marketing, and brand community management. Our multilingual team works around the clock 24x7x365 to provide solutions to your customers when they expect it.
People-Powered Approach
Consulting: Whether you have online experience, or you’re just getting started, SPS DGTL’s seasoned team and advisors will bring your program to the next level. We can help manage your digital customer experience program or complete a roadmap for your own AI-enabled service automation. We’re ready to take on any people-powered or tech-enabled project.
Digital Customer Care: Today’s consumers never sleep, go digital first, and expect service on-demand in real-time. Our multilingual team works around the clock 24x7x365 to provide solutions to your customers when they expect it. We evaluate every incoming comment, review, and engagement, then categorize, service, and share them to the right people in your organization.
Tech-Enabled Solutions
Service Automation: Not every customer service interaction requires human contact, especially when digital volume can reach unmanageable heights. SPS DGTL service automation provides an omni-channel experience with advanced technologies like AI-enabled chatbots and robotic process automation to improve customer satisfaction, reduce complexity, and control costs.
Social Listening and Reporting: SPS DGTL’s tools listen to your customers’ emotions and opinions while developing meaningful data from text pulled from your digital community. Advanced text analytics can measure customer opinions, reviews, and sentiment while being a safety net for potential public relations, or a brand-damaging crisis with our 24x7x365 monitoring service.
Company Details
- Employees
- 5
- Founded
- -
- Address
- 112 E Pecan St, San Antonio,texas 78205,united States
- Phone
- 210-340-0098
- in****@****gtl.com
- Industry
- Marketing Services
- NAICS
-
Advertising, Public Relations, and Related ServicesAdvertising AgenciesMedia Buying AgenciesMedia RepresentativesOutdoor AdvertisingDirect Mail AdvertisingAdvertising Material Distribution ServicesOther Services Related to Advertising
- Website
- spsdgtl.com
- Keywords
- Social Media Customer Service, Customer Engagement, Design, Media Relations, Content Creation, SEO, PPC, Strategy, Community Management, Brand Identity, Web Design.
- HQ
- San Antonio, Texas
Sps Dgtl Questions
Sps Dgtl's helpline number is 210-340-0098
Sps Dgtl's website is spsdgtl.com
Sps Dgtl's LinkedIn profile is https://www.linkedin.com/company/spsdgtl
Sps Dgtl has
5 employees.
View email and phone details for 5
employees at Sps Dgtl.
Sps Dgtl's industry is
Marketing Services
Sps Dgtl's support email address is info@spsdgtl.com
Sps Dgtl's categories are Marketing Services
Sps Dgtl's founding year is 2015
