Stairpay

At Stairpay, we’re helping housing associations in the UK use data to solve the most problems. Our proprietary technology allows our customers to collect and analyse resident data to answer the questions the industry has been asking for decades. From improving resident satisfaction to reducing resident risk, enhancing asset disposal forecasts and increasing staircasing rates, we’re honoured to work with our clients to provide a superior product to thousands of shared owners around the country. Housing associations who use Stairpay get access to line-by-line information on each of their residents with a Stairpay account, allowing homeownership teams to provide better customer support, finance teams to pinpoint residents who are vulnerable to entering arrears, and marketing teams to personalise communications. Our platform requires little integration across the organisation and we can get started in a matter of weeks. Residents who use Stairpay get free access to our suite of tools to help them plan for their financial future, assess their affordability, and answer questions that impact their day-to-day life in their shared ownership property. Together with our clients, we are building the future of shared ownership and affordable housing in the UK.