Strategic Solutions LLC

Strategic Solutions LLC is a professional services company providing a broad range of services and solutions in strategy, consulting, digital, technology, customer experience, and operational efficiencies through automation. Our expertise is helping companies seamlessly link sustainable digital transformation, operations, performance improvement, and value creation. With over 15 years of executive experience in financial institutions, Strategic Solutions LLC provides these services with an understanding and capability of regulatory compliance. While the principles of transformation, automation, customer experience, continual process improvement, and value creation are portable across many industries, compliance in today’s regulatory landscape requires a customized, institution-specific, approach. Competitive approaches include: Fintech engagement through business unit embedded IT, Centers of Excellence, and inexpensive Proof of Concept through Cloud instances. Aligning customer delivery with end-to-end processes by classifying and mapping customer journeys, implementing continual process improvement initiatives (including design thinking), and creating and managing cross-functional teams. Transformation implementation through managing complex systems and their amplifications, and rapid prototyping with risk mitigations (fail fast framework). Spontaneous innovations with collaborative employee engagement.