Support Solutions

Support Solutions delivers home-care in the community in York, Harrogate and Beverley. They are registered to provide care and support for both children and adults. Driving assisted technology enhances the support provided by a carer that will keep loved ones safe and secure. The staff are trained in areas that others don’t train in making them a flexible and knowledgeable team. Support Solutions ensure that the time allocated to their clients is their time, they have minimum staffing to each client so the staff members can build up relationships to ensure continuity can be met and trust can be built. They have a low turn over of staffing, they treat the staff with respect and value each one of them. All care is tailored to the individual’s care needs and wishes and staff go above and beyond to enhance the quality of life for each person they care for. Whether the person needs complex care or is just looking for a bit of company to brighten up their day, Support Solutions can meet their needs. They ask the right questions to ensure the correct personalised package of care and support is offered to clients and their families. Services can be provided from as little as 1 hour per session to 24-hour live-in care, depending on the service user’s needs and wishes. Services provided include everything from personal care, help with medication, cleaning and food preparation to cancer care, palliative care and dementia care. Staff are highly qualified and only become part of the team after a rigorous recruitment process which includes DBS checks and at least two references. Alongside is an experienced team of managers who support each other and are trained or training to be qualified in Level 5 Health & Social Care. The support and training they provide their staff is above and beyond the basic Care Certificate.