Survey Solutions by ICAHN

Survey Solutions uses an innovative, fully digital uploading and reporting system to track patient satisfaction survey results for hospitals, clinics and group practices. Surveys can be sent in multiple forms including mail, email and text, and we also offer in-room ED CAHPS and Inpatient Rounding surveys via tablet. While our approach is digital and automated, our CMS approved vendor staff still monitors and oversees the daily, weekly and monthly operations of the process. This ensures that all your data is secure and accurate in real time, giving you the best possible results in the most cost-effective way for high quality HCAHPS, ED CAHPS, CG CAHPS, Swing Bed, OAS and Outpatient survey data.