Symmetry Solutions

Symmetry enables Communications Service Providers (CSPs) to enhance customer experience & loyalty, improve revenue & profitability, ensure regulatory compliance, and defend against fraud. Data is the DNA of a CSP. It is the thread throughout the network, customer, and revenue management operations. We assure your DNA and simplify your business. Solutions include: PRO reduces churn and ensures regulatory compliance. It presents customers with plan recommendations based on their historic usage, encouraging loyalty and enabling upselling whilst addressing regulatory demands. PRISM is the leading database of International Revenue Share Fraud (IRSF) numbers. It enables suspect voice and SMS event blocking, and fraud detection & control. PRISM is used by telcos and enterprise globally to save millions in fraud losses and preserve reputation. AssureRD (formerly TRAP) is a Reference Data Assurance platform that manages data integrity in BSS/OSS/Network components. It ensures service quality, operational efficiency, and billing accuracy by aligning data across platforms and business functions with master data. Used proactively to populate target systems, or to detect and correct data issues with automated audits for data integrity business wide. MAT enables CSPs to proactively manage and audit their allocated and ported number inventory. Mobile and fixed line numbers are managed within the system to optimise allocated, issued, reserved, and quarantined or in-process numbers to avoid inventory exhaustion and report to regulators. Services include: SMART Projects – short projects often using off-line or audit tools to identify or address the challenge. Managed Services – partial or fully managed options to optimise outcomes and costs. Consulting – to help assure, evolve or transform business operations and supporting systems & data. Training – in Business Assurance areas including Revenue Assurance, Fraud Management and Collections. Get in touch to learn more!