Synpatic is a team of professional Mathematicians and Software Developers, working both in Chile and Belarus, enriched with business expertize of team members in Commerce and Management.
We develop Audio Analysis technology for automatic prediction of Call Center quality metrics based on emotions detection of both client and agent during phone call.
In other words, our software measures the empathy level of Call Center agent, as well as satisfaction level of Call Center's customer.
We propose our clients integration of this technology and analysis of results of its work.
We use features extraction algorithms (Digital Signal Processing) in combination with Machine Learning engines, to build first classifiers of emotions, and then convert this into corresponding Call Center metrics.
Company Details
- Employees
- 5
- Founded
- -
- Address
- Chapaeva Str. 3, Minsk,minsk 220034,belarus
- Phone
- +56 9 76 07 11 12
- in****@****tic.com
- Industry
- Information Technology & Services
- Website
- synpatic.com
- Keywords
- DSP, Acoustic Analysis, Computer Science, Digital Signal Processing, Machine Learning, Cloud Service, Cloud Computing, API, Audio Analysis, Speech Recognition, Call Center Software.
- HQ
- Minsk, Minsk
Synpatic - Audio Analysis For Call Centers Questions
Synpatic - Audio Analysis For Call Centers's helpline number is +56 9 76 07 11 12
Synpatic - Audio Analysis For Call Centers's website is synpatic.com
Synpatic - Audio Analysis For Call Centers's LinkedIn profile is https://by.linkedin.com/company/synpatic
Synpatic - Audio Analysis For Call Centers has
5 employees.
View email and phone details for 5
employees at Synpatic - Audio Analysis For Call Centers.
Synpatic - Audio Analysis For Call Centers's industry is
Information Technology & Services
Synpatic - Audio Analysis For Call Centers's top competitors are
Synpact,
Synaptic,
Synaptics Incorporated,
Factor Ltd. - It Services And Information Security,
Radislav Gandapas International (Rgi),
Epam Systems,
Ittech Trade,
Big Projects,
Sympatic Inc,
Neopool Ltd.
Synpatic - Audio Analysis For Call Centers's support email address is info@synpatic.com
Synpatic - Audio Analysis For Call Centers's categories are Information Technology & Services
Synpatic - Audio Analysis For Call Centers's founding year is 2017
