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As a business coach and consultant, I have seen the word success defined in numerous ways. Does it take good grades and education, high IQ scores and standardized tests, climbing up the corporate ladder, playing politics, is it about good timing, is it only meant for a select few? Or is there a different story? With two decades of professional development experience, speaking, and most importantly, real-life, hands on in-the-trenches business experience in both the private and public sectors, my view is inherently different. I appreciate, and share with listeners, that no matter how talented, gifted or experienced, and no matter what role we serve or title we carry, our level of success is not measured based on the work we produce; it is measured based on the relationships we build. To that end, I work with organizations to build successful leaders by building stronger customer and workplace relationships. I am often referred to as the “Connector” for my ability to make my message resonate with groups, or as “the Change maker” for my ability to inspire change and improve morale. I provide a unique skillset that brings out the best in people. My empathic, engaging, down to earth style, fusion of real-life stories and his conversational techniques connect with my audience at an intimate, intense and individual level. I am the author of the book, How to Work with Jerks: Getting Stuff Done with People you Can’t Stand. Whatever you do and wherever you work---jerks are all around you. And without a clear strategy for working with these difficult people, we inevitably suffer and risk failure on the job and in our careers, and risk becoming jerks ourselves. This book offers that strategy and a roadmap for you to build relationships with the people you work with, interact with, and serve.