Talkdesk

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Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Company Details

Employees
1.30K
Founded
-
Address
535 Mission Street, 12th Floor, San Francisco,ca 94105,united States
Phone
888-743-3044
Email
su****@****esk.com
Industry
Software Development
NAICS
Software Publishers
Website
talkdesk.com
Keywords
Computer Software, Technology, Customer Experience, Innovation, Enterprise, Customer Service, CSAT, CX, Contact Center, CCaaS, AI.
HQ
San Francisco, CA
Competitors
NiCE, Feedzai, Sword Health, OutSystems, Five9, Dialpad, RingCentral, Twilio, Genesys, Zendesk.
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News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty - FinTech Futures

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty FinTech Futures

Talkdesk expands global footprint with new India office - GlobeNewswire

Talkdesk expands global footprint with new India office GlobeNewswire

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence - Business Wire

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence Business Wire

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products - Yahoo Finance

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products Yahoo Finance

Talkdesk After Hours Serves up Customer and Agent Happiness by Extending Sales and Service Beyond Regular Business Hours - Business Wire

Talkdesk After Hours Serves up Customer and Agent Happiness by Extending Sales and Service Beyond Regular Business Hours Business Wire

Talkdesk Announces Integration with Q2’s Digital Banking Platform - FinTech Futures

Talkdesk Announces Integration with Q2’s Digital Banking Platform FinTech Futures

Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications - The AI Journal

Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications The AI Journal

Talkdesk Endures Third Round of Layoffs in 14 Months - CX Today

Talkdesk Endures Third Round of Layoffs in 14 Months CX Today

Talkdesk Appoints Tom Reilly to Board - citybiz

Talkdesk Appoints Tom Reilly to Board citybiz

Talkdesk leans into AI for customer experience automation - SiliconANGLE

Talkdesk leans into AI for customer experience automation SiliconANGLE

Talkdesk Launches the Enterprise Contact Center Platform - PR Newswire

Talkdesk Launches the Enterprise Contact Center Platform PR Newswire

How Talkdesk Delivers for Vertical Industries - No Jitter

How Talkdesk Delivers for Vertical Industries No Jitter

AI Made a Positive Impact on Holiday Shopping Experiences, Prompting 69% of Consumers to Say They’re More Likely to Embrace AI-powered Shopping in 2025, Talkdesk Survey Reveals - Business Wire

AI Made a Positive Impact on Holiday Shopping Experiences, Prompting 69% of Consumers to Say They’re More Likely to Embrace AI-powered Shopping in 2025, Talkdesk Survey Reveals Business Wire

Microsoft Deepens Talkdesk Integration in Latest Partnership - CX Today

Microsoft Deepens Talkdesk Integration in Latest Partnership CX Today

Talkdesk Announces 2023 CX Innovators Award Winners - The AI Journal

Talkdesk Announces 2023 CX Innovators Award Winners The AI Journal

Talkdesk & HubSpot Partner for Customer Engagement - No Jitter

Talkdesk & HubSpot Partner for Customer Engagement No Jitter

Talkdesk Unveils a CCaaS Solution Targeting SMBs - CX Today

Talkdesk Unveils a CCaaS Solution Targeting SMBs CX Today

No Jitter Roll: AVOXI, Talkdesk and 8x8 Launch Products for the Contact Center - No Jitter

No Jitter Roll: AVOXI, Talkdesk and 8x8 Launch Products for the Contact Center No Jitter

Talkdesk Secures #8 Spot During Significant Shakeup in the 2023 Forbes Cloud 100 List - Business Wire

Talkdesk Secures #8 Spot During Significant Shakeup in the 2023 Forbes Cloud 100 List Business Wire

Talkdesk expands Microsoft partnership with AI focus - FinTech Global

Talkdesk expands Microsoft partnership with AI focus FinTech Global

Miles Ennis | People on The Move - San Francisco Business Times - The Business Journals

Miles Ennis | People on The Move - San Francisco Business Times The Business Journals

Talkdesk Adds AI Agents for Retail Customer Service - PYMNTS.com

Talkdesk Adds AI Agents for Retail Customer Service PYMNTS.com

Pro Take: Pre-IPO Startups Face a New Hurdle—Getting Their AI Story Right - The Wall Street Journal

Pro Take: Pre-IPO Startups Face a New Hurdle—Getting Their AI Story Right The Wall Street Journal

Not Again! A Second Talkdesk Customer Is Sued for Its Use of Contact Center AI - CX Today

Not Again! A Second Talkdesk Customer Is Sued for Its Use of Contact Center AI CX Today

Talkdesk Customer Patagonia Sued Over Its Use of Contact Center AI - CX Today

Talkdesk Customer Patagonia Sued Over Its Use of Contact Center AI CX Today

The AI-Powered Revenue Revolution: Why the Convoso-Talkdesk Partnership Is a Game Changer for Outbound Sales - gritdaily.com

The AI-Powered Revenue Revolution: Why the Convoso-Talkdesk Partnership Is a Game Changer for Outbound Sales gritdaily.com

Talkdesk conducts third round of layoffs in less than 14 months - TechCrunch

Talkdesk conducts third round of layoffs in less than 14 months TechCrunch

Epic adds Talkdesk to its Partners and Pals program - Healthcare IT News

Epic adds Talkdesk to its Partners and Pals program Healthcare IT News

Talkdesk nabs $100M at more than $1B valuation for its smart call centers - TechCrunch

Talkdesk nabs $100M at more than $1B valuation for its smart call centers TechCrunch

Talkdesk Capitalizes on Surging Demand for Cloud-Based Call Center Solutions and Grows Revenue 10x Year-over-Year - PR Newswire

Talkdesk Capitalizes on Surging Demand for Cloud-Based Call Center Solutions and Grows Revenue 10x Year-over-Year PR Newswire

Portugal: Europe’s Best-Kept Digital Secret - Center for European Policy Analysis (CEPA)

Portugal: Europe’s Best-Kept Digital Secret Center for European Policy Analysis (CEPA)

Banking on customer experience: traversing the mobile-first technology landscape - Raconteur

Banking on customer experience: traversing the mobile-first technology landscape Raconteur

Once Valued At $10B, Talkdesk Cuts Staff In Third Round Of Layoffs Since Last Year: Report - International Business Times

Once Valued At $10B, Talkdesk Cuts Staff In Third Round Of Layoffs Since Last Year: Report International Business Times

Talkdesk Prepares for U.S. Initial Public Offering - Bloomberg.com

Talkdesk Prepares for U.S. Initial Public Offering Bloomberg.com

Talkdesk’s valuation jumps to $10B with Series D for smart contact centers - TechCrunch

Talkdesk’s valuation jumps to $10B with Series D for smart contact centers TechCrunch

Evolve IP agrees new partnership with Talkdesk - Comms Business

Evolve IP agrees new partnership with Talkdesk Comms Business

AI-driven contact centres serve customers on their terms - Raconteur

AI-driven contact centres serve customers on their terms Raconteur

CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud - Forbes

CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud Forbes

$150M Revenue Unicorn Call Center Talkdesk to Sell for Billions Soon? - getlatka.com

$150M Revenue Unicorn Call Center Talkdesk to Sell for Billions Soon? getlatka.com

The future of customer service in insurance - Raconteur

The future of customer service in insurance Raconteur

Lowe’s AI Strategy: Analysis of Dominance in Home Improvement Retail - Klover.ai

Lowe’s AI Strategy: Analysis of Dominance in Home Improvement Retail Klover.ai

Connection is the name of the game for call center software's Talkdesk - The Business Journals

Connection is the name of the game for call center software's Talkdesk The Business Journals

Talkdesk IPO, an overview - Cantech Letter

Talkdesk IPO, an overview Cantech Letter

Talkdesk, A Startup That Spins Up Call Centers, Raises $15M - TechCrunch

Talkdesk, A Startup That Spins Up Call Centers, Raises $15M TechCrunch

Talkdesk Announces $15 Million Series A - portugalstartups.com

Talkdesk Announces $15 Million Series A portugalstartups.com

Talkdesk upgrades Copilot with agentic AI to help human agents tackle the toughest customer challenges - IT Business Net

Talkdesk upgrades Copilot with agentic AI to help human agents tackle the toughest customer challenges IT Business Net

Talkdesk named a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service - IT Business Net

Talkdesk named a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service IT Business Net

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Top Talkdesk Employees

  • Toussaint Celestin

    Toussaint Celestin

    Ai Product Marketing

    San Jose, California, United States, United States
    3
    gmail.com, yahoo.com, ringcentral.com

    13 +170343XXXXX

  • Lawrence Chase

    Lawrence Chase

    n/a

    San Diego, California, United States, United States
    5
    hotmail.com, kiran.com, teametrix.com, teametrix.com, talkdesk.com

    5 +161986XXXXX

  • Josh Stein

    Josh Stein

    n/a

    Menlo Park, California, United States, United States
    6
    dfj.com, steinfamily.com, dfj.com, adheretech.com, dfj.com, threshold.vc

    11 +141599XXXXX

  • Stuart Horne

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    n/a

    Columbus, Texas, United States, United States
    4
    sun.com, gmail.com, informatica.com, appdynamics.com

    5 +141529XXXXX

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