Responding to customer inquiries and technical
issues via various communication channels, including
phone, email, and chat.
• Diagnosing and troubleshooting technical problems
with hardware, software, and network systems.
• Guiding customers through step-by-step solutions,
both remotely and over the phone.
• Documenting customer interactions, including
problem descriptions, troubleshooting steps taken,
and
solutions provided.
• Collaborating with other team members and
higher-level technical support teams when
escalation is
necessary.
• Proficiency in Hardware Replacement and/or
Dispatch of Field Engineers.
• Ensuring timely and accurate resolution of
customer issues while maintaining a high level of
Company Details
- Founded
- -
- Address
- Bokaro, Jhk 827013, In
- Industry
- Newspaper Publishing
- NAICS
-
Newspaper Publishers
- Website
- https://www.technicalpur.xyz/
- Keywords
- Kathmandu.
- HQ
- Bokaro, JHK
Point Plus It Solution Questions
Point Plus It Solution's website is https://www.technicalpur.xyz/
Point Plus It Solution's LinkedIn profile is https://in.linkedin.com/company/technical-pur
Point Plus It Solution's industry is
Newspaper Publishing
Point Plus It Solution's top competitors are
Plus Point Solution,
Plus Point Care,
Plus Point Trading,
Plus Point People,
Pluspoint,
Plus Point Hospitality Marketing,
Point Plus,
Plus Point Staffing Contractors,
Pluspoint,
Plus Point.
Point Plus It Solution's categories are Newspaper Publishing
Point Plus It Solution's founding year is 2021
