Telexicon

Telexicon is a technology and consulting company focused in the Outsourced Call Center/Contact Center Market. Telexicon connects outsourced call centers with clients that have call center needs. Its flagship product is the Universal Call Center Network (UCCN). The UCCN is the first universal software as a service (SaaS) platform that manages, communicates, and reports on the activities of the outsourced call center, its customers, and the customers' record providers. The platform allows customers with call center needs to quickly start projects without the overhead, complexity, labor, and maintenance of an in-house call center. The UCCN is also a conduit for call center-to-call center record communications when one call center outsources calling services to another call center.