Terra Nova Telecom has been providing next-generation telecommunications services since 2006.
Corporate Responsibility
As a small business, we take pride in our Commitment to Service Excellence. We strive to exceed customer’s expectations in everything we do. With more than 25 total years of experience in the telecom industry, our management team has carefully crafted a customer experience designed to avoid the most common things that other telecom carriers do that frustrate their customers.
As part of our Commitment to Service Excellence, here’s what customers can expect from us:
You’ll Never Press One for English. We’re an American small business, employing only Americans that speak English
No Language Barrier. All of our Team Members are located in Florida, and we never outsource anything overseas
We Operate Our Own Network. In today’s complicated telecommunications marketplace, there are sometimes multiple layers of resellers between the customer and the actual network operator. This often leads to customer frustration with long delays for service, repair, moves, adds and changes as orders and tickets flow up and down the reseller chain. We operate our own telecommunications network, reselling others only in rare cases outside our own network’s reach. Because we operate our own network, we can better control quality of service as well as provisioning and repair intervals
Prompt, Courteous Service by a Human. If you call us during business hours, you’ll always reach a team member who can help without long hold times, excessive button-pressing or frustrating robotic agents. Our repair hotline also provides prompt 24/7 access to a live agent who can help with repair
Billing Errors Quickly Resolved. Mistakes happen from time to time, but it’s our response to them that sets us apart. If we are notified of a billing error, we will resolve the issue quickly and fairly without making the customer file disputes month after month for the same issue
Company Details
- Employees
- 5
- Founded
- -
- Address
- 11523 Palm Brush Trail,
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- http://www.tntelecom.net
- Keywords
- Wholesale PBXperience Hosted PBX, Telephone Numbers, Metro Ethernet Internet Service, DOMESTIC US-48 VOICE TERMINATION, INTERNATIONAL TERMINATION, SmartMail FAX Inbound / Outbound Faxing Services, SmartMail Voice Voicemail Service, Wholesale Toll Free Service, Wholesale SIP Trunking over the Internet, Wholesale Telephone Conferencing Solutions, SMS Text Messaging, Call Recording Service, Wholesale T1 Transport and Loops, Copper “POTS” Telephone Lines, Wholesale Integrated Services Digital Network (ISDN) Lines, Click-to-Port, Port-Out Protection, Wholesale OSSAPI.
- HQ
- Lakewood Ranch, FL
- Competitors
- Teleco, Terra Nova Telecom.
Terra Nova Telecom Questions
Terra Nova Telecom's website is http://www.tntelecom.net
Terra Nova Telecom's LinkedIn profile is https://www.linkedin.com/company/terra-nova-telecom
Terra Nova Telecom has
5 employees.
View email and phone details for 5
employees at Terra Nova Telecom.
Terra Nova Telecom's industry is
Telecommunications
Terra Nova Telecom's top competitors are
Teleco,
Terra Nova Telecom.
Terra Nova Telecom's categories are Telecommunications
Terra Nova Telecom's founding year is 2006
