The Customer Experience Leader
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The Customer Experience Leader

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The Customer Experience Leader Overview

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About The Customer Experience Leader

Hi, I'm Sultana Mangal, and I'm obsessed with all things customer experience (CX). The Customer Experience Leader is for the relentlessly customer-obsessed people looking to improve their CX by a few degrees every single day. Consider this your regular dose of CX intelligence, featuring battle-tested strategies, emerging trends and inspired ideas from brands and people who put customers at the heart of everything they do.

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Sultana Mangal VP of Client Ops @ Gorilla 76|founder @
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