The Digital Marvels is the first cloud-based omnichannel platform that enables luxury, fashion and consumer brands to offer consumers a direct, seamless and personalized brand experience across all channels and devices (in-store and online.)
The Digital Marvels launched with 3 brands in 2013 and has added more than 300 brands since.
The Digital Marvels has one of the most extensive lists of individual investors from the fashion, luxury and retail industry. Investors include founders and current/former C-level executives from the following companies: LVMH, Gucci, Ralph Lauren, Burberry, DFS Galleria, The Swatch Group, Alexander McQueen, Harvey Nichols, AllSaints, VF Corp, MCM, Steven Alan, Lucky Brand Jeans, Liz Claiborne, Gap, J.Crew, William-Sonoma, etc.
The Digital Marvels is headquartered in New York City with European offices in Barcelona.
Our main product is a cloud-based omnichannel retailing platform that:
1. Unifies: The platform eliminates silos and allows brands to integrate and manage shopping, media, loyalty and customer service assets, from the back end to the front end. The platform centralizes - in one platform - inventory, fulfillment, order management, loyalty programs, CRM, payment gateway, point-of-sales, e-commerce, clientele, shipping, payments, media repository, metrics and dashboards, and more.
2. Personalizes: The platform segments clients by customizable KPIs and offers personalized catalogs, commerce and customer service seamlessly across all channels.
3. Amplifies: The platform reaches all clients in a seamless and personalized way across all brick (in-store, clientele, pop-up stores, events, concerts, etc.) and click (web, e-commerce, apps, digital billboards, social networks, etc.) channels.
This is the first time that brands and retailers have been able to implement and execute an extended CRM service that allows them to engage, service and transact with customers continuously and seamlessly in-store and out of the store.
Company Details
Founded
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Address
1450 Broadway 39th Floor, New York,ny 10018,united States
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