The First Time Consulting Group

We have over twenty five years of operations expertise in customer service, claims administration, and management accounting. We have managed large teams in multi-site environments. We have also managed multi-functional teams that provide end to end support in a process driven environment. We are also uniquely skilled to mentor at all levels to foster organizational improvement through improved front line and management performance. Bottom line, we make your operation more efficient, fiscally sound, and employee focused to meet your organizational goals and provide a great customer experience. Our very first assignment in 2015 was to support a mass tort legal operation with over one billion settlement dollars. Administrative savings realized through our efforts was two million dollars annually for the last two years.