The Petrova Experience is an international boutique customer experience firm. Founded in 2019, the end-to-end CX firm designs and implements holistic experiences that embed digital technology into architectural design, resulting in a seamless, balanced experience. The firm is a Certified Women-Owned Business (MWBE) at the NY City, State, and Federal levels.
The Petrova Experience Team combines strategy, visual design, technology, and communications to create and implement human-centered experiences and the strong organizational cultures that support them.
OUR CLIENTS ARE…
Market leaders in rapidly changing industries
We build personalized customer experiences at the speed and energy that match smaller startups that are coming in your market.
Growing innovative brands with CX at the center of business strategy
We bring that strategy to life by co-creating programs that operationalize the strategic imperatives and technology innovations.
Customer experience leaders that need to scale rapidly
We create standards, policies and procedures that empower and enable employees to deliver the exceptional customer service you offer in a global scale.
BtoB business shifting to BtoC facing new target customer's expectations
We redesign your internal organization and culture to exceed your new customer expectations and gain market share.
Single channel business that needs to increase omnichannel presence
We design omnichannel customer experiences and service models to support your customers' evolving needs across channels.
Company Details
- Employees
- 10
- Founded
- 2019
- Address
- 41 Willow Street,
- Industry
- Strategic Management Services
- NAICS
-
Administrative Management and General Management Consulting Services
- Website
- thepetrovaexperience.com
- Keywords
- Customer Experience Design, Customer-Centric Culture, Customer Experience Technology, Change Management, Organizational Culture, Return to Office, Transportation Design, Customer Service Training, Strategy, Strategic Planning, Digital Transformation, Digital Experience, Patient Experience, Employee Experience, Hospitality Design, Customer Insights.
- HQ
- Brooklyn, NY
The Petrova Experience Questions
The Petrova Experience's website is thepetrovaexperience.com
The Petrova Experience's LinkedIn profile is https://www.linkedin.com/company/the-petrova-experience
The Petrova Experience has
10 employees.
View email and phone details for 10
employees at The Petrova Experience.
The Petrova Experience's industry is
Strategic Management Services
The Petrova Experience's top competitors are
Chief,
Luminate Consulting: Fractional Leadership, Sales Strategy,
Persona Media,
Block Club,
Node.health,
Wbl (Women Business Leaders Of The Us Health Care Industry Foundation),
The Duracell Company,
Anyclip,
Association For A Better New York (Abny),
Colledge.
The Petrova Experience's categories are Strategic Management Services
The Petrova Experience's founding year is 2019
