The Rx Assistant

The Rx Assistant is an AI-powered digital hub that simplifies the healthcare journey for patients and HCPs. Built specifically to help brands engage with customers more deeply and efficiently, The Rx Assistant is available 24/7 over phone (voice), SMS (text), and the web (chat). It uses a proprietary technology platform to: • Answer any brand question with med-legal approved content • Verify insurance benefits, Rx and medical • Find and schedule doctor appointments • Enroll individuals in brand programs • Support prior authorizations • And more! What’s the impact? Information that converts into action. In one recent implementation, The Rx Assistant was able to quickly demonstrate deep engagement linked to certain brand-defined high value actions: • 80% of users got a cost summary • 56% confirmed their Rx details • 32% opted-in to receive more info Designed by industry experts from GoodRx, One Medical, Doximity, and Epocrates, The Rx Assistant accelerates the journey to first prescription fill, while also optimizing pharma’s investment in ongoing patient support.