The Satori Lab

The Satori Lab was founded by a small group of recovering bureaucrats in 2014. We were committed public servants frustrated by how hard we found it to do the right thing for citizens and service users. Our mission is to learn how to deliver excellent public services in the connected age and then share what we learn. That is the mission of The Satori Lab. We live in the digital age. Global society is being fundamentally changed by internet, mobile and computing technology. Public services must radically change in response. Digital age organisations are adaptable, networked and lack rigid hierarchies. The sooner public services can adapt to the connected age, the better the outcomes for citizens, service users and those delivering public services.