FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. Our core business revolves around Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/ NLP. Going strong for 15 years now, we are making our presence felt in 9 locations across India. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive BPM workspace. We speak and process 13+ languages and are a 3500+ family, growing each day. We are certified as a women-owned, diversity unit by WeConnect International, USA. As we grow exponentially, we have ensured that our commitment to diversity, equity, and inclusivity remains undiluted.
Key verticals:
Customer experience (CX): With the perfect blend of technology and humans-in-the-loop, we enable businesses to optimize the cost-to-serve a customer and improve customer experience (cx) at all touchpoints. We primarily focus on e-commerce/retail, healthcare, and insur/fintech verticals.
Digital transformation: With the RPA/IPA-led automation practices, we have created a team of RPA developers, solving various business use cases and problems for our customers and saving millions of dollars. For digital transformation solutions, our focus is on retail, healthcare and BFSI businesses.
Computer vision, ML, NLP: The fastest growing vertical that we have is data labelling and annotation, wherein we are helping businesses in the internet, automobile, e-commerce/retail, healthcare, safety and logistics businesses solve complex problems by building robust ML models through our data annotation, labelling, content localisation and moderation capabilities.
Key Services:
- Customer Experience (CX) management
- RPA/IPA led digital transformation
- Data Annotation
- Chatbot
- Contact Center
- BPO
- CRM
- QMS
- Data preparation
Company Details
- Employees
- 1.38K
- Founded
- -
- Address
- 334, E Block, Transport Nagar, Goverdhan Villas
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- https://www.fivesdigital.com
- Keywords
- Document Management Services, Email/Chat/Customer Support Services, Call Centre Services, Back Office & Data Entry Services, Application Development, data annotation, digital transformation, robotic process automation, contact centre solutions, Chatbots, Quality process automation, UiPath, Kofax Total Agility, Automation Anywhere, data preparation, Customer experience, Data labeling, Quality Management System, Gen AI.
- HQ
- Udaipur, Rajasthan
Fives Digital Questions
Fives Digital's website is https://www.fivesdigital.com
Fives Digital's LinkedIn profile is https://www.linkedin.com/company/thefivesdigital
Fives Digital has
1.38K employees.
View email and phone details for 1.38K
employees at Fives Digital.
Fives Digital's industry is
IT Services and IT Consulting
Fives Digital's top competitors are
Nexithon,
Fbspl,
Secure Meters Limited,
Elixir Technologies Pvt. Ltd.,
E Connect Solutions Pvt. Ltd.,
Arcgate,
Cognus Technology,
Advaiya Solutions, Inc,
Cxfirst.ai,
Kansoft.
Fives Digital's categories are IT Services and IT Consulting
Fives Digital's founding year is 2009
