The Lobby Boy

The Lobby Boy PMS is a cloud-based Property Management System designed for hotels, hostels, and B&Bs. Built to simplify daily operations and reduce manual work, it offers a centralized solution for managing bookings, guest services, invoicing, and more — all accessible remotely and in real time. With The Lobby Boy, properties can: Automatically update availability and rates across multiple booking channels, keeping calendars accurate and preventing overbookings View all new, modified, or canceled reservations instantly through a live, centralized calendar Manage the full guest cycle — from check-in and check-out to payment tracking, room status, and reservation modifications (cancellations, extensions, etc.) Maintain complete guest records — including contact details, stay history, and notes — to support personalized service and efficient operations Track and bill for additional services such as food, beverages, and other extras, avoiding under- or overcharging Generate and manage invoices, integrate payment data, and monitor outstanding balances with ease The platform integrates with leading OTAs like Booking.com, Airbnb, Expedia, Agoda, Hostelworld, Hotelbeds, and many more. The Lobby Boy PMS is continuously evolving through direct feedback from hospitality professionals, ensuring every feature we develop serves a real need. Created by hospitality operators — for hospitality operators.